Google Maps reroutes customers to security

Following the latest assault on Walter Fischel, an American vacationer who was directed via Nyanga from Cape City Worldwide Airport, Google has activated adjustments to its Maps software to maintain customers from navigating via harmful hotspots.  

The tech firm is working along with the Division of Transport and the Metropolis of Cape City to establish hotspots and enhance info out there to vacationers about areas to keep away from.  

Talking on the signing of a cooperation settlement between the Division of Transport and Google, Dr Alistair Mokoena, Google’s Nation Director for South Africa stated that updates had been made to the app to make sure that this route was not advisable.  

He stated Google Maps is supposed to attach individuals to their locations “within the quickest, most secure doable method” whereas taking elements equivalent to street high quality and the way direct the route into consideration. Mokoena additionally famous that Google had met with the Division of Tourism, Metropolis of Cape City and different regulators to search out options following the assault on Fischel.   

“There’s a particular space round Nyanga, across the airport intersection, and we’re that to make sure it doesn’t grow to be a characteristic once we advocate the quickest doable routes.”  

Mokoena stated adjustments within the app to chop out this hotspot had been already reside.  

“Now, when you’re coming from the airport, and let’s say you need to connect with Simon’s City, you’ll be able to join with routes that don’t take you thru this crime hotspot,” he stated.  


Some challenges  

When inputting a route between the airport and Fish Hoek this week, the app recommends taking main roads just like the N2 and M5. Nevertheless, when choosing a route from Cape City Worldwide to Blouberg, for instance, and selecting the general public transport tab, the app suggests travellers make their method through an e-hailing service to catch a bus on the Jeff Masemola transport interchange on Backbone Highway. The street, which runs via Kuils River, Mitchells Plain and Khayelitsha, is deemed unsafe by officers and locals alike due to the variety of street accidents and incidents of crime recorded there.   

Google didn’t instantly reply to a request for touch upon this, however throughout his announcement on Monday, Mokoena stated crime hotspots had been recognized with the Division of Tourism and the Metropolis of Cape City, and Google was working to make sure “these crime hotspots don’t kind a part of the route”.  

Mokoena stated that vacationers analysis locations earlier than taking their journeys, and security shaped a part of that analysis. In its efforts to make sure that individuals have the best info out there to them, Google is engaged on advertising campaigns, putting in seen signage in hotspots warning individuals about crime, and with vacationer touchpoints like automotive rental firms in order that they’ll inform guests accordingly. 

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